Frequently Asked Questions
The New Beeper: Introducing On-Device Connections and Beeper Plus. Learn more
Have a different question? Send us an email to get in touch with our technical support team.
General
Beeper is a universal chat app. With Beeper, you can send and receive messages to friends, family and colleagues on over 10 different chat networks, all from a single app.
You can use Beeper on all your devices — your messages sync seamlessly. Beeper is available for iPhone/iPad, Android, macOS, Windows, Linux and ChromeOS.
Our approach to chat is different from the other big chat apps. We love chat and are 100% dedicated to making the best chat app on earth. Read more about our mission on our blog and in our chat manifesto.
With On-Device Connections, messages are sent directly from your device to the networks like WhatsApp and Signal, preserving end-to-end encryption (when supported by the network). The Beeper app works like the official app does. Messages never touch our servers.
If your account is on Beeper Cloud, our older connection method, our cloud acts as a bridge between your device and the networks. Messages are stored with strong encryption.
For more details on the difference between On-Device Connections and Beeper Cloud, see our help center.
Integrations that power all of our connections are open source.
Beeper is part of Automattic. We are the people behind Tumblr, Pocket Casts, Day One, WordPress.com, and more.
Beeper is free for up to 5 accounts. You can upgrade to Beeper Plus, starting at $9.99/month for chat superpowers.
- Multiple Accounts: add up to 3 accounts from the same network (Beeper On-Device only)
- Send Later: schedule messages across any network to send them at hours that make sense
- Reminders: get reminded of a chat at any time so that you can follow up, or if you can't respond when the chat comes in
- Incognito Mode: preview chats and messages without sending a read receipt, and respond at your own pace
- Voice Note Transcriptions: read voice notes if you're in a rush (or are somewhere that makes listening difficult)
- Custom App Icons: change your Beeper app icon to a couple of fun new ones
- 10 Total Accounts: add up to 10 accounts (5 more than Beeper Free)
For people who push Beeper to its limits and want even more, we offer Beeper Plus Plus, starting at $49.99/month with unlimited accounts.
Our goal is for Beeper to support most of the features that you use on a daily basis on chat apps like WhatsApp, Google Messages and Telegram.
Beeper supports all the core features like sending/receiving messages, adding a new contact, group chats, image/video, emoji reactions, polls, creating group chats, stickers, replies, emojis, disappearing messages, broadcast channels and threads.*
For some features, like video calls, you will need to open the native chat app to perform that action for now.
* Feature availability varies by network. Learn more.
We'd really appreciate it if you report any bugs or problems you experience in the app. Take a screenshot of the issue, then tap the ⚙️ gear icon → Report a Problem. If you encounter an issue with a specific chat message, please long press on the message and hit Report a Problem. No message contents are included in reports. Feature requests or general feedback can be sent in using the same method.
Or you can email us at [email protected], or DM our CEO on X (seriously!).
We hate the idea of private, siloed chat networks and do not want to contribute to the problem. So we decided to build Beeper on top of the open source chat protocol called Matrix - an open network for secure, decentralized communication. Technically, Matrix is an open decentralised pubsub layer for the internet for securely persisting and publishing/subscribing JSON objects (reference).
When you create an account on Beeper, in addition to unifying over 10 chat networks into one app, you are also gaining access to chat with people on the Matrix network.
We love being part of the Matrix community and give back by contributing financially to the Matrix project, upstreaming fixes that we make and open sourcing all of our bridges.
Security and Privacy
You need to trust the software that you use, especially for something as important and as personal as chat.
We aim to build trust with you through our software design decisions, like how we've open sourced privacy-critical portions of our codebase for you to inspect and self-host, and how we've developed Beeper as an extension of an open source chat protocol.
With On-Device Connections, your chat history (messages, attachments, reactions, etc.) is never sent to our servers. Metadata like archive status are encrypted with zero-access encryption before it syncs across your devices using our servers.
Older integrations use Beeper Cloud, which runs the connection on our servers and encrypts your chat history with zero-access encryption before it is stored. This means that only you can read your chat history - Beeper (the company) does not have the decryption keys that can decrypt your chat history.
Also, we're proud of our simple, transparent business model - we sell an optional paid subscription and use the profit from that to offer a free plan, which expands the addressable market for our paid subscription plan. This means our business is aligned with the long-term interests of everyone who uses Beeper.
For ultimate privacy, we recommend using Beeper On-Device, which keeps all your messages and attachments entirely on your device, unlike Beeper Cloud. Additional metadata like archive status is encrypted with zero-access encryption before it syncs across your devices using our servers.
Beeper Cloud backs up an encrypted copy of all your Beeper Cloud chat history on Beeper servers. This allows you to install Beeper on a new device and view your entire past chat history. All messages and attachments (like videos and images) stored on Beeper servers, whether sent and received on end-to-end-encrypted chat networks, are secured using zero-access encryption.
Your data is encrypted using your public key and can only be decrypted locally on your device(s) using Recovery Code (a private key) which is created when you first create a Beeper account. This code is never transmitted to Beeper.
Zero-access means we (the company and people who created Beeper) cannot read the contents (message text, images, video and attachments) of any chats backed up on Beeper servers. If you lose access to all your devices and your Recovery Code, we will not be able to recover your chat history.
Self-hosting is an option for users who would like the benefits of a unified chat inbox, but prefer not to use Beeper's hosted cloud service or can't use On-Device Connections due to having too many devices, or need to connect chat networks that are not yet supported.
All of our bridges are open source. Instructions for self-hosting are available here. We do not provide technical support for self-hosting, but you may ask questions in the community chat #self-host:beeper.com
In order to provide the service, Beeper collects device information, including OS, hardware, public IP addresses, network routing information, information on the installed Beeper client, and other device settings. Beeper also uses user account information, such as email addresses, to authenticate users to their accounts.
See our Privacy Policy for more details on how we collect and use personal information.
Get in touch with our security team at [email protected] to disclose any security vulnerabilities.
Upon discovering a vulnerability, we ask that you act in a way to protect our users' information:
- Inform us as soon as possible.
- Test against fake data and accounts, not our users' information.
- Work with us to close the vulnerability before disclosing it to others.
Beeper is part of Automattic's bounty program on HackerOne.