Beeper logo

Privacy Policy

Beeper Privacy Policy

Last updated July 16, 2025

This Privacy Policy applies to all information Automattic Inc (“we”) collects about you through our beeper.com website, the Beeper desktop and mobile applications, and related Beeper online services (collectively, “Beeper”). Beeper aggregates and displays your messages, including those sent to and from third-party messaging services (each, a “Messaging Service”), in a single inbox. Beeper is part of Automattic Inc., but this Privacy Policy only applies to your use of Beeper and does not apply to the information we collect in connection with any other Automattic Inc. products or services.

Beeper is designed to enable you to send and receive messages directly from the Messaging Services you have connected to Beeper. Your privacy is critically important to us, and we expressly designed Beeper with your privacy in mind. We don’t include ads in Beeper and don’t profit by monetizing your data. Instead, we seek to fulfill our mission by providing you a great product.

This Privacy Policy only governs our use of the information we collect from you via Beeper and not the collection or use of your information by the Messaging Services you activate through Beeper or the payment processors we use to process your subscription payment.

If you have any questions or concerns about how we use your information, please email us at [email protected].

Currently, for most Messaging Services, you can choose to connect to the Messaging Services via an on-device integration or through Beeper Cloud. For some Messaging Services, we may only offer one of the integration options.

On-device integrations When you use on-device integrations, your Messaging Service messages, contacts, and account credentials are never stored on or transit our servers, nor do we have any ability whatsoever to access such information. Beeper is designed to encrypt your messages before sending them and store an encrypted copy on your device, which means that only you (or anyone you let access to your device) should be able to see the message content stored on your device. Beeper also is designed to preserve end-to-end encryption of your messages if supported by your Messaging Service. End-to-end encryption means that your messages are encrypted to prevent us or any third parties from reading them.

Beeper Cloud When you connect to Beeper via our Beeper Cloud integration, your Messaging Service messages, contacts, and credentials will be stored on our servers. The Beeper Cloud integration is designed to encrypt your chat history with zero-access encryption before it is stored on our servers. This means that only you (or anyone you let access your device) should be able to read your chat history - Beeper does not have the decryption keys that can decrypt your chat history.

1. WHAT INFORMATION DO WE COLLECT?

We collect information from or about you, such as when you create a Beeper account, use Beeper, contact us or from other sources, such as when you log into your account with a third-party social media service. The information we collect includes the following:

  • Identifiers. Username, first and last name.
  • Profile Information. Social media profile name and profile picture.
  • Contact Information. Email address, phone numbers.
  • Messaging Service Data: Subject to the limitations mentioned in this policy, we may collect your Messaging Service messages, contacts, and credentials through our Beeper Cloud integration. We receive this information from the Messaging Service.
  • Contacts: Separate from the Messaging Service data, you may also grant Beeper permission to access your contacts. This contact information is only stored on-device.
  • Location Information. We do not collect precise geolocation information. We do collect IP addresses of our website visitors and users of our mobile applications, and use that to infer the approximate location of our users.
  • Internet and mobile network activity information. We automatically collect logs and performance information, including browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information, performance metrics, website engagement metrics, and error and crash data.
  • Inferences. We make certain inferences about you and your use of Beeper, such as your approximate location from your IP address, and the likelihood of retention or attrition.

2. HOW DO WE USE YOUR INFORMATION?

We use your information for the following business purposes:

  • Provide the Beeper service. We use your information to operate Beeper, including connecting to your accounts on Messaging Services; contact you about important product information, such as changes to our Terms of Use (“Terms”) and Privacy Policy and updates to Beeper; provide customer support; troubleshoot bugs or errors; improve Beeper; test new features; detect and protect against malicious, deceptive, fraudulent, or illegal activity; and better understand your online and mobile phone activity while using Beeper.
  • Marketing: We may send marketing communications to you using your contact information. You may request that we stop sending you direct marketing communications which you have previously consented to receive. We may continue to send you service-related and other non-marketing communications.
  • Legal Reasons. We may use your information to assist with enforcement of our Terms, this Privacy Policy, and other agreements, for legal compliance reasons, and to otherwise protect the rights and property of Automattic and others.
  • Determine Pricing. We may use your approximate location to determine subscription costs.

3. WITH WHOM WILL WE SHARE YOUR INFORMATION?

We only share and disclose your information with the following third parties:

  • Service Providers. We may share your information with third parties that perform services for us (“Service Providers”) who perform services for us or on our behalf and require access to such information to do that work. We use Service Providers for payment processing, security, network management, and cloud storage, as well as other Service Providers.

  • Purchasers of Our Business. We may share your information in connection with any merger or acquisition of our business to another company.

  • To Protect Rights, Property, and Others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of us, third parties, or the public at large.

  • Law Enforcement. We may share your information in order to comply, as necessary, with applicable laws and regulatory requirements, or in response to a valid legal request.

  • With your consent: We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties when you authorize us to do so, like when you connect Beeper to a back-up provider, as discussed below.

    You may create a backup of your messages directly on Box, Dropbox and any other third-party service we may integrate with Beeper or enable in the future (“Back Up Provider”). The collection, sharing and use of information by Back Up Providers is governed by their respective privacy policies.

4. HOW LONG DO WE KEEP YOUR INFORMATION?

Unless we need to retain information for legal reasons (as described above), we keep your information until you ask us to delete it or until you delete your Beeper account. If you ever decide to stop using Beeper, you can ask us to delete your account by emailing us at [email protected] or logging into your account and clicking on settings.

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

We work hard to protect your information against unauthorized access or use. We seek to protect your information by implementing physical and electronic safeguards though no security system is completely secure.

6. DO WE COLLECT INFORMATION FROM MINORS?

You must be at least 13 years old or the minimum legal age in your country/state to use Beeper. If you live in a country in the European Economic Area, you must be at least 16 years old to use Beeper.

7. USE OF COOKIES

We use cookies in order to provide better service, to track usage of Beeper, and to address certain security issues. We do not use cookies for profiling or advertising. When you access Beeper, we send the cookies to your computer or phone. The cookies help us keep track of your visits and your activity on Beeper and to understand how you interact with us.

8. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to “Do Not Track” or DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

9. PRIVACY RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (“GDPR”)

If you are a resident of the European Economic Area (“EEA”), United Kingdom or Switzerland (collectively, “Europe”), data protection laws give you certain rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:

  • Request access to your personal data;
  • Request correction or deletion of your personal data;
  • Object to our use and processing of your personal data;
  • Request that we limit our use and processing of your personal data; and
  • Request portability of your personal data.

You also have the right to make a complaint to a government supervisory authority. You can make requests by emailing [email protected].

9.1. Our basis for processing your Information

Our processing of your information is based on the following legal grounds:

(1) The use is necessary in order to fulfill our commitments to you under the applicable terms of service or other agreements with you or is necessary to administer your account — for example, in order to enable access to Beeper on your device or charge you for a paid plan; or

(2) The use is necessary for compliance with a legal obligation; or

(3) The use is necessary in order to protect your vital interests or those of another person; or

(4) We have a legitimate interest in using your information — for example, to provide and update Beeper; to improve Beeper so that we can offer you an even better user experience; to safeguard Beeper; to communicate with you; to measure, gauge, and improve the effectiveness of our advertising; and to understand our user retention and attrition; to monitor and prevent any problems with our Beeper; and to personalize your experience; or

(5) You have given us your consent.

9.2. International Transfers of Information

Because Beeper is offered worldwide, the information about you that we process when you use Beeper in Europe may be used, stored, and/or accessed by individuals operating outside Europe who work for us, other members of our group of companies, or third-party data processors. This is required for the purposes listed in the How Do We Use Your Information? section above.

When providing information about you to entities outside Europe, we will take appropriate measures to ensure that the recipient protects your personal information adequately in accordance with this Privacy Policy as required by applicable law. These measures include entering into approved standard contractual arrangements with entities based in countries outside Europe.

You can ask us for more information about the steps we take to protect your personal information when transferring it from Europe.

10. U.S. PRIVACY RIGHTS

Laws in some US states require us to provide residents with additional information about the categories of personal information we collect and share, where we get that personal information, and how and why we use it. You’ll find that information in this section (if you are a California resident, please note that this is the Notice at Collection we are required to provide you under California law).

In the last 12 months, we collected the following categories of personal information:

  • Identifiers (like your name, contact information, and device and online identifiers);
  • Commercial information (your billing information and purchase history, for example);
  • Internet or other electronic network activity information (such as your usage of Beeper);
  • Geolocation data (such as your approximate location based on your IP address);
  • Audio, electronic, visual or similar information (such as your profile picture); and
  • Inferences we make (such as likelihood of retention or attrition).

You can find more information about what we collect and sources of that information in the Information We Collect section above.

We collect personal information for the business and commercial purposes described in the How Do We Use Your Information? section. And we share this information with the categories of third parties described in the With Whom Will We Share Your Information? section. We retain this information for the length of time described in our How Long We Keep Your Information? section.

In some US states you have additional rights subject to any exemptions provided by your state’s respective law, including the right to:

  • Request a copy of the specific pieces of information we collect about you and, if you’re in California, to know the categories of personal information we collect, the categories of business or commercial purpose for collecting and using it, the categories of sources from which the information came, and the categories of third parties we share it with;
  • Request deletion of personal information we collect or maintain;
  • Request correction of personal information we collect or maintain;
  • Opt out of the “sale” or “sharing” or “targeted advertising” of personal information;
  • Receive a copy of your information in a readily portable format; and
  • Not receive discriminatory treatment for exercising your rights.

You can find detailed metrics about Automattic’s compliance with these rights in our Privacy Report.

11. CHANGES TO OUR PRIVACY POLICY

We reserve the right to make changes to this Privacy Policy. If we make material changes to our Privacy Policy, our revised Privacy Policy will be posted at www.beeper.com/privacy, and it will either be noted in Beeper that material changes have been made or we will notify our users by email. The date of the most recent update to our Privacy Policy will be set forth in the header to the Privacy Policy.

12. HOW CAN YOU CONTACT US ABOUT THIS PRIVACY POLICY?

If you have questions or concerns about our privacy practices in connection with Beeper, you may email us at [email protected].